Context: This idea stems from a pitch by a general practitioner during an NHS hackathon I attended. He explained that doctors often suffer from task overload, leading to missed follow-ups, inefficiencies, and burnout. He suggested a smart task manager to not only help him to keep track of tasks, but also automatically assign and prioritise tasks to improve efficiency and quality of care.

Problem: Clinicians lack a centralised, tailored task management system to help manage daily tasks, reduce cognitive burden and improve quality of care.

Detailed issues: Tasks are received from various sources such as phone calls, patients, other staff, etc. making them difficult to manage consistently. This can lead to missed or delayed tasks, poor prioritisation, and increased mental load. Collaboration between team members is also hindered by a lack of centralised task view, especially when responsibilities shift throughout the day.

How to address these issues: Design a centralised task management platform tailored to medical workflows, supporting task tracking individually and collaboratively. A rule-based prioritisation system—a predefined dictionary of common medical tasks and urgency levels—will automatically rank tasks by importance, with manual override options and triage colour scheme. Assignment of some tasks can be automated based on patterns (e.g., blood test and review result). In addition, the system will generate data-driven insights (e.g., tasks completed per day, average task duration) to identify bottlenecks and inefficiencies.

Potential ethical approval required: - Interview with doctors , allied health professionals, admin staff - User satisfaction survey